Privacy policy

Privacy Policy

Last updated: July 25, 2025

Drip8 operates this website and store, including all related content, features, products, tools, and services (collectively referred to as the “Services”) to provide customers with a seamless shopping experience.

Our store is powered by Shopify, which helps us deliver these Services efficiently.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services or communicate with us.

If there is any inconsistency between this Privacy Policy and our Terms of Service, this Privacy Policy will take precedence regarding your personal data.

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any data that can identify you directly or indirectly.

It does not include anonymous or de-identified data.

Depending on your interaction with our Services, we may collect:

Contact Details

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

Payment Information

  • Debit/credit card details

  • Payment method

  • Transaction confirmations

Account Information

  • Username

  • Password

  • Preferences and settings

Order & Activity Data

  • Products viewed

  • Items added to cart or wishlist

  • Purchase and order history

Communication Data

  • Messages or queries sent to our support team

Device & Technical Data

  • Device type

  • Browser details

  • IP address

  • Network information

Usage Data

  • Pages visited

  • Time spent on the website

  • Interaction behavior

Sources of Information

We collect personal data from:

You (Directly)

When you:

  • Register an account

  • Place an order

  • Contact support

  • Subscribe to emails or offers

Automatically

When you:

  • Browse our website

  • Interact with products

  • Use our Services

(This may include cookies and tracking technologies.)

Third-Party Services

Including:

  • Payment gateways

  • Shipping partners

  • Analytics tools

Business Partners

Marketing or advertising partners who help us improve services.

How We Use Your Information

To Provide Services

  • Process orders and payments

  • Deliver products

  • Manage accounts

  • Handle returns or exchanges

  • Provide customer support

To Improve Experience

  • Enhance website functionality

  • Optimize product recommendations

Marketing & Promotions

We may send:

  • Email offers

  • SMS updates

  • Personalized ads

(You can opt out anytime.)

Security & Protection

  • Detect fraud

  • Prevent misuse

  • Protect our platform and users

Communication

  • Order updates

  • Delivery tracking

  • Customer support responses

Legal Requirements

  • Comply with applicable laws

  • Respond to legal requests

Sharing of Information

We may share your data with:

Service Providers

Such as:

  • Shopify

  • Payment processors

  • Logistics partners

  • Cloud services

Marketing Partners

To show relevant ads based on your activity.

Legal Authorities

When required by law or regulations.

Business Changes

In case of merger, sale, or restructuring.

Shopify Integration

Our store runs on Shopify.

Your data may be processed by Shopify and its partners to operate and improve the platform.

To learn more, visit:
👉 https://privacy.shopify.com

Third-Party Websites

Our website may include links to external sites.

We are not responsible for their privacy practices. Please review their policies separately.

Children’s Privacy

Our Services are not intended for minors.

We do not knowingly collect personal data from children.
If such data is identified, it can be requested for deletion.

Data Security & Retention

We take reasonable steps to protect your information.

However, no online system is 100% secure.

We retain data only as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

Your Rights

Depending on your location, you may have rights such as:

  • Access – View your data

  • Correction – Update incorrect info

  • Deletion – Request removal

  • Data Portability – Get a copy of your data

  • Marketing Opt-out – Unsubscribe anytime

Complaints

If you have concerns, you can contact us directly.

You may also approach your local data protection authority if needed.

International Data Transfers

Your information may be processed in different countries where our service providers operate.

We ensure appropriate safeguards are in place.

Updates to This Policy

We may update this Privacy Policy occasionally.

Changes will be reflected with a revised “Last updated” date.

Contact Us

For any questions regarding this Privacy Policy:

📧 Email: info@drip8.in