FAQs

Frequently Asked Questions (FAQs)

1. What products does Drip8 offer?

Drip8 offers a wide range of premium gifting products for birthdays, anniversaries, weddings, festivals, Valentine's Day, Mother's Day, Father's Day, Raksha Bandhan, and many other special occasions. Our collection is regularly updated with unique and trending gift ideas.

2. How can I place an order?

Simply browse our products, add your favorite items to the cart, proceed to checkout, enter your shipping details, choose your preferred payment method, and confirm your order.

3. Do you deliver across India?

Yes. We deliver to most locations across India through trusted courier partners.

4. How long does delivery take?

Orders are generally processed within 1–3 business days.

Estimated delivery:

Metro Cities: 3–5 business days
Other Locations: 4–7 business days

Delivery timelines may vary depending on your location and courier service.

5. Can I track my order?

Yes. Once your order is shipped, you'll receive an email containing your tracking details so you can monitor your shipment in real time.

6. What payment methods do you accept?

We accept:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Cash on Delivery (where available)

7. Do you offer Cash on Delivery (COD)?

Yes, COD is available for selected PIN codes.

Availability is shown during checkout.

8. Can I cancel my order?

Orders can only be cancelled before they are processed for dispatch.

Once an order has been shipped, cancellation is not possible.

9. What is your return and refund policy?

Returns or refunds are only available if:

You receive a damaged product.
You receive the wrong product.
Your order is not delivered due to our error.

A parcel opening video is mandatory for claim verification.

Please contact us at info@drip8.in within 24 hours of delivery.

10. What should I do if I receive a damaged product?

Please email us at info@drip8.in within 24 hours with:

Parcel opening video
Photos of the product
Order number

Our support team will review your request and provide the appropriate resolution.

11. Can I change my shipping address after placing an order?

If your order has not yet been shipped, we may be able to update your shipping address.

Please contact us as soon as possible.

12. Do you offer gift wrapping?

Gift wrapping may be available for selected products.

Availability will be shown on the product page if applicable.

13. Can I send gifts directly to someone?

Absolutely.

Simply enter the recipient's shipping address during checkout, and we'll deliver the gift directly to them.

14. Will the invoice include product prices?

Our standard package includes an invoice.

If you're sending a gift and require special instructions, please contact our support team before dispatch.

15. How do I contact Drip8?

You can reach us anytime via:

📧 Email: info@drip8.in

Our support team will respond as quickly as possible during business hours.

16. Are my payments secure?

Yes.

All payments are processed through secure and trusted payment gateways. We do not store your card or banking information.

17. What if my package is delayed?

Occasionally, courier delays may occur due to weather, festivals, or operational reasons.

If your shipment is delayed, please contact us and we'll help track your order.

18. Do you offer discounts or promotional codes?